TERMS & CONDITIONS
Thank you for joining me here at Grampians Wellbeing!
We have a variety of offerings so please make yourself familiar with the below terms and conditions to avoid any surprises.
CANCELLATIONS:
• Class/appointment cancellations within 12 hours of the booking start time or no-shows forfeit the class/appointment charge, voucher or pass.
• Event cancellations within 24 hours of the event start time or no-shows forfeit any payment made.
• Any eligible refunds for cancellations made more than 12 hours in advance are provided less the transaction fees of 1.7% + 30c.
MEMBERSHIPS:
• Minimum membership term is 6 weeks {excluding any free period}.
• No refunds are available.
• The membership automatically renews every 14 days. Please ensure you have enough funds available when payment is due to occur. If payment is not received on the date it is due, a late payment fee of $10 will be added to your next membership payment or invoiced separately.
• After the minimum membership term, memberships may be put on hold for a minimum period of 2 weeks and a maximum period of 2 months. A maximum of two membership suspensions per year are permitted.
• 7 days notice prior to your next membership renewal payment is required in writing to bookings@grampianswellbeing.com.au to request a membership hold. Please include the date the membership is to be put on hold and the date it is to resume.
• Class, event, course, workshop bookings are required and are subject to availability.
• You must have a current membership at the time your booking occurs or you will be charged the difference between the members and casual rate.
• Class, event, course, workshop terms and conditions apply.
• Memberships cannot be shared and are not transferable.
• All online content is the property of Grampians Wellbeing and is not for public viewing unless authorised.
• To cancel, go to My Account / Subscriptions / Cancel. You will still have access to the membership for the remainder of the paid membership term.
GIFT CERTIFICATES:
• Valid for 12 months from date of purchase.
• Excludes Grampians Wellbeing Memberships.
• Not redeemable for cash.
• Non-transferable.
• Cannot be used in conjunction with any other offer.
PREGNANCY, INJURIES AND MEDICAL CONDITIONS:
If you are pregnant, injured or have a medical condition that may affect your ability to practice yoga, please discuss starting or continuing yoga with your health care professional and only attend if it’s recommended. If you are pregnant or given birth within the last 6 months, medical clearance is required before attending any yoga classes, events, workshops or private yoga appointments. Group classes are designed to suit a range of fitness levels but are aimed at a group level and may not be specific to individual needs {although these will always be considered where possible}. Always listen to your own body and work within your range which may vary from day to day. Always feel free to sit out any pose that doesn’t feel right for you on the day. If you require more specific direction or modifications, please book in a private yoga session.
WAIVER:
By choosing to participate in any session held by Grampians Wellbeing {including but not limited to classes, reiki, private yoga, wellbeing reiki yoga, workshops, retreats and events}, you acknowledge the following:
• Yoga involves physical exertion which may be strenuous, may cause physical injury and that you must judge my own capabilities with respect to practicing yoga. You assume full responsibility for any risks, injuries, or damages that you might incur in any Grampians Wellbeing session that you attend.
• You are physically fit and have no medical condition which would prevent your participation in any Grampians Wellbeing sessions.
• It is your responsibility to seek medical advice or consult with a physician prior to participating in any Grampians Wellbeing sessions if you have any concerns. Despite every effort, the risk of injury is always present and cannot be entirely eliminated.
• You accept responsibility for your own wellbeing within any sessions and hold Grampians Wellbeing, any of its employees or representatives, forever harmless from any loss, claim, injury, or liability sustained or incurred by participating in Grampians Wellbeing sessions or through the use of any equipment.
• You accept full responsibility if you injure, hurt or damage anyone else in any Grampians Wellbeing session or damage anyone else’s property.
• You take full responsibility for your actions at all times during any Grampians Wellbeing session and when entering and exiting the premises or location where said session is being held.
• Occasionally photos or videos may be taken for use by Grampians Wellbeing for promotional and advertising material. These can include, but are not limited to social and online Media, print, newspaper, video and electronic means. I consent to my image being used in any promotional and advertising materials of Grampians Wellbeing and hereby release Grampians Wellbeing and waive any rights and claims, present and future, to any fees or royalties or other benefits whatsoever for and in connection with the use of the images.
• Terms and conditions are subject to change if Grampians Wellbeing’s offerings change.